IL: Samantha McDaniel-Ogletree: West Central Mass Transit names deputy director and director of human resources

August 7: The West Central Mass Transit District Board of Directors has promoted Heather McMillen and Crystal Jones to new positions within the company.

McMillen has been promoted from human resources manager to assistant director, while Jones will move from dispatcher to human resources director.

McMillen began working for the district in 2014 as a dispatcher. She briefly retired before returning as lead dispatcher and was later promoted to human resources manager.

“I love this company and what it stands for,” McMillen said. “When the assistant director position opened up, I didn’t want someone from outside to come in and miss out on the friendly service environment we have with our communities or the low rates it takes to help people. I’m up for the challenge and committed to our mission.”

She will help train Jones in the human resources role.

Jones, who has worked for West Central Mass Transit for three years, including in Cass County, said she is excited about her new role.

“From the moment I came on board, I felt like this was where I wanted to be,” Jones said. “Unlike corporate environments, WCMTD feels like a family, which enhances our ability to serve our community. We are part of these communities and bring a special understanding of our customers’ transportation and life issues. I am excited about this new challenge and grateful for the warm welcome I have received back in this (Jacksonville) office.”

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